Looking for information about how to use, assemble and maintain our products? Check out our Resources page to find all the information you need.
Shipping is subject to market rates at the time of shipping. As prices can fluctuate, we cannot guarantee shipping quotes prior to shipping, but they will generally be close to the quoted amount.
To help you estimate shipping costs, below are typical price ranges for curbside delivery in Canada and the U.S.
To the USA
All of our products are duty free to the U.S. though states may choose to levy taxes on purchase from out of state. Any taxes levied will be the responsibility of the purchaser.
The below price ranges are general suggestions. Prices will vary depending on location, and size of product.
East Coast
Soaker Tubs: $600-800
Hot tubs and saunas: $700-$1500
West Coast
Soaker Tubs: $500-700
Hot tubs and saunas: $600-$1000
Midwest
Expect to split the difference between the east and west coast. The cost will vary depending on how close you are to a shipping terminal.
Canada
British Columbia
Soaker Tubs: $200-$500
Hot tubs and Saunas: $400-$1000
Prices increase as you move farther from BC
We stand behind the quality of our products with a 3-year guarantee on materials and workmanship on our tubs, saunas and cisterns, as well as on our wood stoves.
Electric and gas heaters, pumps and filters are covered by manufacturer warranties, which range from one to two years.
Each product is carefully handmade to order. Our current wait times range from approximately 4-6 weeks for a soaker tub, 10-12 weeks for hot tubs and saunas, and 16-20 weeks for large water cisterns and custom projects
Atelier Nordic in France and Rivera Hot Tubs in England are trusted suppliers of Forest Cooperage tubs.
In North America, we are currently only offering Direct to Consumer. We are actively looking to grow our installation network in the USA. If you would like to explore becoming a dealer, please get in touch!
We take great care to ensure your order is safely packed for shipping and delivery. If for some reason a product arrives damaged, please contact us and we will make it right.
Before accepting delivery of one our products, please carefully inspect the crate for signs of damage. If you find any damage, do not accept delivery of the crate, take pictures, and contact us.
All of our products are available to ship worldwide.
For more information about shipping options outside of North America, please get in touch.
Most products ship flat packed and require assembly on-site, with the exception of our soaker tubs, which ship assembled. Upon request, and for an additional charge, we can ship the tubs assembled.
Our shipping partners offer curb side delivery, which means to where the driveway meets the road.
Depending on your access, and the freight company’s rules, they may be willing to deliver it closer to the house.
Your tub or sauna will come in a well-constructed plywood crate, which is unloaded with a power liftgate and a pallet jack. It is the responsibility of the customer to move the crate somewhere dry until it is ready to be installed. It is essential the wood is kept dry prior to installation.
Oversized shipments for large saunas and cisterns shipped longer than 96” may require the crate to be unpacked and unloaded directly from the truck within 30 minutes of the driver’s arrival. Or have a forklift on site capable of unloading long crates with extended forks.
We crafted our first cedar hot tub over a quarter-century ago. Since then, we’ve shipped well over 1,000 Forest Cooperage products to customers around the globe. Every one reflects a commitment to quality that begins with the materials we use and the methods we apply.
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