Shipping Canada
Handcrafted cedar wellness products. Supporting Canadian craftsmanship.
Coverage
We deliver across Canada. Residential and commercial addresses are serviced by our trusted freight partners wherever standard truck access is available.
Special arrangements are required for: remote northern communities • island locations requiring ferry transport • areas without standard road access.
Contact us for a custom delivery plan to these locations.
Rates
Flat rate shipping
*Available only to locations that can be serviced by standard freight delivery.
| Region | Included Areas | Rate (CAD) |
|---|---|---|
| Local Delivery | Mainland British Columbia (excludes islands and remote areas) | $495 |
| Near West | Alberta, Saskatchewan | $695 |
| Central Canada | Manitoba, Ontario | $895 |
| Eastern Canada | Quebec, New Brunswick, Nova Scotia, Prince Edward Island | $1,295 |
| Remote / Quote Only | Newfoundland & Labrador, BC Islands, Northern Territories, remote access regions | Custom Quote |
All prices are in Canadian dollars. No customs duties or cross-border fees apply.
Flat rate shipping applies only to addresses accessible by standard freight truck.
If you're in a remote or special location, contact us for a custom quote.
Service Details
What's included
- Curbside delivery to accessible location
- Hydraulic lift gate service
- Shipment tracking
- Residential delivery
Delivery requirements
- Standard freight trucks require 70+ feet of street access
- Items delivered to curb or nearest accessible point
- Customer is responsible for placement from curb to final location
- Inspection required upon delivery
- Large items (over 96" long) may require forklift, crane, or piece-by-piece unloading (typically large saunas and water cisterns).
Timeline
Production: 10–16 weeks from order placement
- Soaker tubs & cold plunges: ~10 weeks
- Hot tubs & saunas: ~12 weeks
- Custom projects & large cisterns: ~16 weeks
Regular updates are provided throughout production.
Shipping preparation: 1–2 business days
Transit:
- West: 1–5 business days
- Central: 3–7 business days
- East: 5–10 business days
Delivery scheduling: 24–48 hour advance notice provided. Monday–Friday delivery standard.
Important Notes
Domestic shipping
No customs clearance required. Faster delivery times than international shipments. Supporting local Canadian manufacturing.
Damage claims
Inspect immediately upon delivery. Note visible damage on the delivery receipt. Report concealed damage within five days. Contact us for claim assistance.
Refused shipments
Subject to return freight and restocking charges. Please contact us before refusing delivery.
Policy subject to change. Rates in effect at time of order placement apply.