Shipping USA
Shipping USA
Handcrafted cedar wellness products. Delivered with care.
Coverage
We deliver to the contiguous United States. Residential and commercial addresses are serviced by our trusted freight partners wherever standard truck access is available.
Special arrangements are required for: Alaska • Hawaii • Military bases • US territories • island locations • remote areas without road access.
Contact us for delivery to these locations.
Rates
Flat rate shipping
*All customs duties and cross-border fees included under CUSMA. State and local taxes may apply separately.
| Region | Included States | Rate (USD) |
|---|---|---|
| West | CA, NV, OR, WA, AZ, UT, ID, MT, WY, CO, NM | $595 |
| Central | TX, OK, KS, NE, SD, ND, MN, IA, MO, AR, LA, WI, IL, IN, MI, OH, KY, TN, MS, AL | $795 |
| East | FL, GA, SC, NC, VA, WV, MD, DE, PA, NJ, NY, CT, RI, MA, VT, NH, ME | $895 |
Service Details
What's included
- Curbside delivery to accessible location
- Hydraulic lift gate service
- Complete customs clearance
- Shipment tracking
- Residential delivery
Delivery requirements
- Standard freight trucks require 70+ feet of street access
- Items delivered to curb or nearest accessible point
- Customer is responsible for placement from curb to final location
- Inspection required upon delivery
- Large items (over 96" long) may require forklift, crane, or piece-by-piece unloading (typically large saunas and water cisterns).
Timeline
Production: 10–16 weeks from order placement
- Soaker tubs & cold plunges: ~10 weeks
- Hot tubs & saunas: ~12 weeks
- Custom projects & large cisterns: ~16 weeks
Regular updates are provided throughout production.
Shipping preparation: 1–2 business days
Transit:
- West: 3–7 business days
- Central: 5–10 business days
- East: 7–14 business days
Delivery scheduling: 24–48 hour advance notice provided. Monday–Friday delivery standard.
Important Notes
Cross-border logistics
We currently ship duty-free under the Canada–United States–Mexico Agreement (CUSMA), the free-trade agreement that replaced NAFTA. This means no import duties are charged on our Canadian-made products when entering the United States.
State and local sales taxes may still apply at the time of delivery.
In the unlikely event that CUSMA is suspended, if we have received your deposit before new duties are officially announced, Forest Cooperage will cover those duties. This protects your order from unexpected cross-border costs.
Damage claims
Inspect immediately upon delivery. Note visible damage on the delivery receipt. Report concealed damage within five days. Contact us for claim assistance.
Refused shipments
Subject to return freight and restocking charges. Please contact us before refusing delivery.
Policy subject to change. Rates in effect at time of order placement apply.